Customer Help
Our dedicated support team is always available to help.
Common purchase queries answered
Orders and Shipping
It will take 2 to 4 business days for your order to be delivered. Sometimes carrier can delay your order due to higher transit times. If you have not received your order within the estimated time, please contact our customer support. We’re here to help!
Returns and Exchange of products should be done within 30 days of receiving your order. If you want to start a return, please contact us.
You can change your shipping address from “My Account” tab.
We mostly ship the order within 2 business days. You will receive a tracking ID when your order is shipped.
You can contact us by the using this form or email us at info@ecommercetradinginternational.com
Send us an email at info@ecommercetradinginternational.com
with correct shipping address. Our team will update your shipping information.
No, we do not ship outside UK. We only operates in United Kingdom.
No, our products are at different warehouses. We will ship your item from the nearest warehouse for fast delivery.
If you need to swap an item
Returns and Exchanges
Our return policy is of 30 days. You can start a return within 30 days of receiving your order. Buyer will pay the return shipping cost. For more details contact us.
Please contact our customer support, we will send a replacement.
If your order is arrived damaged, please contact our customer support at info@ecommercetradinginternational.com
with the pics of the item.
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please contact our customer support at info@ecommercetradinginternational.com
Yes, you can change or cancel your order by contacting us.
This option is currently not available but you can subscribe to our email so that you can receive an email notification when the item is restocked.